What We Do
City Square Associates is a marketing research and consulting team who draw on our skills in consumer research, data storytelling, business strategy, and group facilitation, to help our clients build strong relationships with their customers, audiences, constituencies, and stakeholders. We provide primary research, data analysis, and strategic advice to a range of clients–from major media companies to highly-regarded educational, philanthropic, and cultural institutions. In all that we do, we endeavor to transform data into meaning, and meaning into action.
Our work reflects the characteristics of our team: Versatile, resourceful, collaborative, action-oriented, and mission-motivated. By drawing on a well-stocked toolkit of capabilities and methods, we design bespoke research that our clients use to inform their strategies, choose their tactics and measure their progress.
OUR CAPABILITIES
Quantitative
Research
Surveys (including questionnaire design, programming, and hosting), Sample Acquisition and Management, Analytics Tracking and Dashboarding
Qualitative
Research
Focus Groups, In-depth Interviewing (Consumer and Executive-level), Ethnography, Ideation Sessions, User Experience Testing
Business Strategy
Consulting
Stakeholder Consultation, Program Evaluation, Strategic Facilitation and Planning, Strategic Communication
INDUSTRIES
Although CSA specializes in media research and the education and not-for-profit sectors, we have experience in a wide range of industries. Below is a full list of the industries our team members have served.
Advertising, Marketing,
Public Relations
Consumer Financial
Services
Media, News,
Entertainment
Digital Media
Education, Not-For-Profit,
Human Services
Retail, Consumer
Products
Health Sciences
Public Service, Government
Agencies
Publishing
Telecommunications
SUBJECT MATTER
We have extensive experience designing custom primary research in the following topic areas:
Branding
Concept and Product
Development
Creative Ideation,
Development,
Refinement
Content and Talent
Development
WHO WE’VE WORKED WITH
We’ve worked with a diverse portfolio of organizations and companies across a number of industries. Here’s a partial list of our past and current clients.
ABC Disney • AMIT • BYU Broadcasting • Cascade Public Media • CNA Media Corp • Corporation for Public Broadcasting • Courageous Parents Network • Detroit PBS • Essex County Community Foundation • Endeavor Analytics • Feature Story News • Fessenden School • Global Online Academy • GBH • Geneoscopy • Harvard Business School • Harvard Graduate School of Education • Knight Foundation • Metrolink • Museum of Science • NBC Universal • One Mind Media • PBS • PBS NewsHour • PBS SoCal • Radiant Foundation • RDW • Rhode Island Department of Health • Rhode Island PBS • Thatcher+Co. • Town of Stratford • Unilever • Vegas PBS • Viacom • VPM • Westfield State University • WETA • WHUT • WNET • WTTV